6.4.8. How to cancel a delivery order?

Kiu BMP gives you the possibility to cancel a delivery method whether it has been validated too fast, or it needs to be modified or for any other reason. Some carriers are more flexible than others, so make sure to cancel your delivery order as fast as possible if it needs to be done so you don’t have any bad surprise.

Go to Sales -> Sales -> Sales order. Then click on the sale order you want to cancel. Click on the Delivery button, in the upper right corner of the sale order.

Click “Cancel” button to cancel delivery

To make sure that your delivery is cancelled, check the history, you will receive the confirmation of the cancellation.