6.4.8. How to cancel a delivery order?

Kiu BMP gives you the possibility to cancel a delivery method whether it has been validated too fast, or it needs to be modified or for any other reason. Some carriers are more flexible than others, so make sure to cancel your delivery order as fast as possible if it needs to be done so you don’t have any bad surprise.

Go to Sales -> Sales -> Sales order. Then click on the sale order you want to cancel. Click on the Delivery button, in the upper right corner of the sale order.

Click “Cancel” button to cancel delivery

To make sure that your delivery is cancelled, check the history, you will receive the confirmation of the cancellation.

6.4.7. How to change the packaging type for your sale order?

Kiu BMP gives you the possibility to change the default packaging type and adapt the packaging the way you want it, depending on the weight of the order.

Go to Inventory -> Configuration -> Setting -> Traceability -> Packages. Choose Record packages used on packing

In the Sales module, go to Sales and click on Sale Order. Create your new Sale Order, and Confirm the Sale.

Once you’ve confirmed the Sale, you need to click on Delivery, to be redirected to the Delivery order. Click on Edit, and you can now change the packaging.

In the Operations tab, in the last column, change the 0 and put the number of products that you want to pack together. Then click on Put in Pack.

Choose the type of packaging that you want. You can also see that the weight has been adapted to your package, and you can change it manually if you want it to be more precise. Then click on Save. Repeat the operation until all the products are put in pack.

Finally, click on Validate to confirm the delivery.

 

6.4.5. How is the scheduled delivery date computed?

Configuring lead times is a first essential move in order to compute scheduled dates. Lead times are the delays (in terms of delivery, manufacturing, …) promised to your different partners and/or clients.

Configuration of the different lead times are made as follows:

  • At a product level
  • Supplier lead time:

Is the time needed for the supplier to deliver your purchased product. To configure the supplier lead time select a product, and go in the Inventory tab. You will have to add a vendor to your product in order to select a supplier lead time.

Note: Do not forget that it’s possible to add different vendor and thus different delivery lead times depending on the vendor

Once a vendor is selected, just open its form and fill its Delivery lead time. In this case security days have no influence, the scheduled delivery days will be equal to: Date of the purchase order + Delivery Lead Time.

  • Customer lead time:

Customer lead time is the time needed to get your product from your store / warehouse to your customer. It can be configured for any product. Simply select a product, go into the sales tab and indicate your Customer lead time.

  • Manufacturing lead time:

At the same page it is possible to configure the Manufacturing Lead Time as well. Manufacturing lead time is the time needed to manufacture the product.

Note: Don’t forget to tick the manufacturing box in inventory if you want to create manufacturing routes

  • At route level

The internal transfers that a product might do due to the movement of stocks can also influence the computed date. The delays due to internal transfers can be specified in the Inventory app when creating a new push rule in a route.

Go to the push rules section on a route form to set a delay.

At sale order level:

  • Requested date:

Kiu offers the possibility to select a requested date by the client by indicating the date in the other information tab of the sales order. If this date is earlier than the theoretically computed date, the system will automatically display a warning.

6.4.3. How to process delivery orders in two steps (pick + ship)?

When an order goes to the shipping department for final delivery, Kiu BMP  is set up by default to utilize a one-step operation: once all goods are available, they are able to be shipped in a single delivery order. However, your company’s business process may have one or more steps that happen before shipping. In the two steps process, the items in a delivery order are picked in the warehouse and brought to an output location for shipping. The goods are then shipped.

In order to accomplish a Pick + Ship delivery in Kiu BMP , there are a few necessary configuration steps. These steps create an additional location, which by default is called Output. So, if your warehouse’s code is WH this configuration will create a location called WH/ Output. Goods will move from WH/Stock to WH/Output in the first step (picking). Then, they move from WH/Output to WH/Customers (in the case of sales orders) in the second step (shipping).

  • Configuration:
  • Allow management of routes: Kiu BMP configures movement of delivery orders via the routes. Routes provide a mechanism to chain different actions together. In this case, we will chain the picking step to the shipping step.

To allow management of routes, go to Configuration ‣ Settings.

Ensure that the radio button “Advanced routing of products using rules” is checked.

Click on Apply at the top of the page to save changes (if you needed to check the radio button above).

  • Configure warehouse for pick + ship: 

To configure a Pick + Ship move, go to Configuration ‣ Warehouses and edit the warehouse that will be used.

For outgoing shipping , set the option to “Bring goods to output location before shipping (Pick + Ship)”

  • Create a sales order

Install the Sale if it is not the case, and create a sales order with some products to deliver.

Notice that we now see 2 transfers associated with this sales order in the Delivery button above the sales order.

 

 

If you click on the 2 Transfers button, you should now see two different pickings, one with a reference PICK to designate the picking process and another with a reference OUT to designate the shipping process.

  • Process a delivery
  • How to process the picking step? 

Ensure that you have enough product in stock, and go to Inventory and click on the Waiting link under the Pick kanban card.

Click on the picking that you want to process. Click on Reserve to reserve the products if they are available. Click on Validate to complete the move from WH/Stock to WH/Output.

This has completed the picking step and the WH/PICK move should now show Done in the status column at the top of the page. The product has been moved from WH/Stock to WH/Output location, which makes the product available for the next step (Shipping).

  • How to process the shipping step?

Go to Inventory and click on the TO DO link under the Delivery Orders kanban card.

Click on the picking that you want to process. Click on Validate to complete the move from WH/Output to the customer (Click Apply to assign the quantities based on the quantities listed in the To Do column). This has completed the shipping step and the WH/OUT move should now show Done in the status column at the top of the page. The product has been shipped to the customer.

 

6.4.2. How to process delivery orders in one step (shipping)?

When an order goes to the shipping department for final delivery, Kiu BMP is set up by default to utilize a one-step operation: once all goods are available, they are able to be shipped in a single delivery order.

  • Configuration:

 There is no configuration needed. The default outgoing shipments are configured to be directly delivered from the stock.

    However, if advance routes is activated and you set another shipping configuration on your warehouse, you can set it back to the one-step delivery configuration. Go to Configuration ‣ Warehouses and edit the concerned warehouse.

Set the outgoing shipping as Ship directly from stock (Ship Only)

  • Create a sales order

  Create a sales order (From quotation to sales order) with some products to deliver.

  Notice that we now see 1 delivery associated with this sales order in the button above the sales order.

 

 

If you click on the 1 Delivery button, you should now see your picking.

  • Process a delivery

Go to Inventory and click on the  TO DO link under the Delivery Orders kanban card.

Click on the picking that you want to process. Click on Validate to complete the move from WH/Stock to the customer. This has completed the Shipping Step and the WH/OUT should now show Done in the status column at the top of the page, which means the product has been shipped to the customer.

6.4.1. How to choose the right inventory flow to handle delivery orders?

Depending on factors such as the type of items you sell, the size of your warehouse, the number of orders you register everyday… the way you handle deliveries to your customers can vary a lot.

 Kiu allows you to handle shipping from your warehouse in 3 different ways:

  • One step (shipping): Ship directly from stock
  • Two steps (pick + ship): Bring goods to output location before shipping
  • Three steps (pick + pack + ship): Make packages into a dedicated location, then bring them to the output location for shipping

 For companies having a rather small warehouse and that do not require high stock of items or don’t sell perishable items, a one step shipping is the simplest solution, as it does not require a lot of configuration and allows to handle orders very quickly.

 Using inventory methods such as FIFO  and FEFO require to have at least two steps to handle a shipment. The picking method will be determined by the removal strategy, and the removed items will then be shipped to the customer. This method is also interesting if you hold larger stocks and especially when the items you stock are big in size.

The three steps system becomes useful in more specific situations, the main one being for handling very large stocks. The items are transferred to a packing area, where they will be assembled by area of destination, and then set to outbound trucks for final delivery to the customers.

6.3.5. How to choose between minimum stock rule and make to order?

Minimum Stock rules and Make to Order have similar consequences but different rules. They should be used depending on your manufacturing and delivery strategies. The choice between the two options is thus dependent on your inventory strategy. If you prefer to have a buffer and always have at least a minimum amount, the minimum stock rule should be used. If you want to reorder your stocks only if your sale is confirmed it is better to use the Make to Order.

  • Terminology

     Minimum Stock rules are used to ensure that you always have the minimum amount of a product in stock in order to manufacture your products and/or answer to your customer needs. When the stock level of a product reaches its minimum the system will automatically generate a procurement with the quantity needed to reach the maximum stock level.

      The Make to Order function will trigger a Purchase Order of the amount of the Sales Order related to the product. The system will not check the current stock valuation. This means that a draft purchase order will be generated regardless of the quantity on hand of the product

  • Configuration
  •       The Minimum Stock Rules configuration is available through the menu Inventory ‣ Inventory Control ‣ Reordering Rule in the drop down menu. There, click on Create to set minimum and maximum stock values for a given product.

Active: If the active field is set to False, it will allow you to hide the orderpoint without removing it.
Product Unit of Measure: Default unit of measure used for all stock operations.
Procurement Group: Moves created through this orderpoint will be put in this procurement group. If none is given, the moves generated by stock rules will be grouped into one big picking.
Minimum Quantity: When the virtual stock goes below the Min Quantity specified for this field, Kiu BMP  generates a procurement to bring the forecasted quantity to the Max Quantity.
Maximum Quantity: When the virtual stock goes below the Min Quantity, Kiu BMP  generates a procurement to bring the forecasted quantity to the Quantity specified as Max Quantity.
Quantity Multiple: The procurement quantity will be rounded up to this multiple. If it is 0, the exact quantity will be used.
Lead Time: Number of days after the orderpoint is triggered to receive the products or to order to the vendor

=> Then, click on your product to access the related product form and, on the Inventory submenu, do not forget to select a supplier.

Note: Don’t forget to select the right product type in the product form. A consumable can not be stocked and will thus not be accounted for in the stock valuation.

  •  The Make to Order configuration is available on your product form through your Inventory module ‣ Inventory control ‣ Products (or any other module where products are available).

On the product form, under Inventory, click on Make To Order

6.3.3. How to create a new location?

In order to be able to create new locations, you must allow the system to manage multiple locations. Go to Inventory -> Configuration -> Settings. In the Location & Warehouse section, tick the  Manage several Warehouses, each one composed by several stock locations box, then click on Apply

In the Inventory module, open Configuration ‣ Warehouse Management ‣ Locations In the Locations window, click on Create.

Type the name of the location in the Location Name field, and select the Parent Location in the list. The parent location can be a physical, partner or virtual location, and you can add as many sub-locations as needed to a location.

You can also fill in the Additional Information fields and add a note to describe your location.

=>  When you are finished, click on Save.

Note: A warehouse also corresponds to a locations. As the locations are hierarchical, the system will create the parent location of the warehouse, containing all the sublocation in it